Before fitting your SonoLab protection
Completing the two-year warranty form
Before fitting the earplugs, it’s important that the individual earplug user completes the warranty form below. This registers the individual set of earplugs for our two-year warranty.
PLEASE FILL OUT YOUR WARRANTY CARD
If you are the user, you will need the batch number and lot code found on the clear plastic cover of the product packaging.
You will also need to verify the health of your ears. If you answer ‘yes’ to questions 14 and 15, you will be warned not to proceed with fitting the product without a satisfactory note from a doctor or ear, nose and throat specialist with approval for its use.
If you are about to install earplugs for someone
Many SonoLab distributors will help with installations, and train others to fit the earplugs. If you are installing the earplugs for someone, it’s important that before proceeding you should:
Wash your hands thoroughly and ideally use a hand-sanitiser
If possible use a space where you will not be disturbed
Make sure the person to be fitted is sitting comfortably and is not wearing glasses
Make sure the person is not chewing gum and knows not to eat or drink during the process as the jaw needs to remain still
Get a timer and pre-set it for six minutes. A Smart Phone will be ideal.
If you are about to have your earplugs fitted
Please ensure that you have cleaned your ears before you have your earplugs installed. If there is an unusual excess amount of wax build-up, then it’s important that this is removed before custom-fitting the SonoLab earplugs.
We strongly recommend that each user gets someone to help install the earplugs.
Trying to do it yourself can be problematic, especially for users with smaller ear canals. Many SonoLab distributors will help with installations and train others to help.
Need help with your SonoLabs?
Let someone from our support team lend you a hand. Contact via email or call us toll free at +1.888.375.0378
The plug installation kit comes complete with a storage pouch specially designed to keep the earplugs clean and undamaged. The plugs can be put inside the pouch with no need to touch the ear pieces at all. This is a particularly neat tip for users in an environment where hand cleanliness is an issue.
There is a clip on the pouch, which is useful for attaching to a belt loop.
For regular maintenance, warm water is all that is required for keeping the earpieces hygienically clean and in tip top shape. A little soap may be used and an antibacterial wipe is also suitable.
Important storage information
When storing the pre-moulded product, please ensure it is not exposed to temperatures outside the ranges displayed on the packaging. These extreme exposures could cause the silicone to cure in the cartridges, thus rendering the product unusable.
Clean and Healthy ears
We want to make sure that SonoLab earplugs are perfect for everyone, and so on the warranty form that is included with the product, we will ask the user about the health of his or her ears. If you answer ‘yes’ to questions 14 and 15 on the warranty form, users are warned not to proceed with fitting this product without a satisfactory note from a doctor or ear, nose and throat specialist with approval for its use.
Cleaning and safety advice
We want to make sure that SonoLab earplugs are perfect for everyone, and so on the warranty form that is included with the product, we will ask you about the health of your ears.
If you answer ‘yes’ to questions 14 and 15 on the warranty form, users are warned not to proceed with fitting this product until he or she has a satisfactory note from a doctor or ear, nose and throat specialist with approval for its use.
The safety of the SonoLab Instant Fit Custom Moulded Earplugs is thoroughly tested. The silicone used is of medical grade. The strength of the silicone plug is super-tested by inflating it to over 13 times its volume.