Frequently Asked Questions

 
 
 

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What are the typical high noise levels at work?

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Successful Onboarding Tips

How do I distinguish which plug is for which ear, as they are both a different shape?

What do I use for cleaning the earplugs?

As the plugs are made from a medical grade silicone, can people become allergic to them?

Can I purchase more lubricant?

How do I register my plugs for the 2-year warranty?

What happens if a team member loses their earplugs? Is this covered by the warranty?

As our company has a high turnover of staff, will this product be too expensive?

What is the correct way to insert my plugs?

Should I wear my plugs all day?

My partner snores…can I wear them in bed?

Fitting your device

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Your hearing health

Occupational Hearing Loss Prevalence Varies Between 12–25%

Masterson EA, Deddens JA, Themann CL, et al. Am J Ind Med. 2015 Apr; 58(4):392 – 401

 

Prevalence of workers self-reported hazardous noise exposure

76% of miners

55% of lumber and wood

48% of rubber, plastics and leather

46% of utilities

45% of repair and maintenance

44% of construction trades

Tak SW, Davis RR, Calvert GM , Am J Ind Med 2009. 52:358 - 371

 

22 million workers are exposed to hazardous levels of noise (NHANES)

Masterson EA, Deddens JA, Themann CL, et al. Am J Ind Med. 2015 Apr; 58(4):392-401.Tak SW, Davis RR, Calvert GM. Am J Ind Med. 2009 52:358 - 71.

 

What are the typical high noise levels at work?

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Knowledge base

 

What is the average attenuation (noise reduction)?

There are also likely to be variances between readings from right ear to the left ear. However the average attenuation level is 30dB. Readings will vary as everyone’s ear canals are unique to them.

What if we could end the #1 occupational illness

and make 100 million workers more efficient?

DID YOU KNOW

  • According to NIOSH, 82% of hearing loss cases are reported in manufacturing.

  • 12.2% of workplace accidents are due to noise or noise exposure that costs over $24.4 billion every year.

  • 30-50% of workers have hearing loss.

Noise-induced hearing loss (NIHL) is the number one occupational disease in the world, yet it is 100% preventable with the right solution.

Successful Onboarding Tips

 

How do I distinguish which plug is for which ear, as they are both a different shape?

The plugs are colour-coded with a red band for the right ear and a blue band for the left ear. The way to remember is ‘Red for Right’ or ‘R for R’!

What do I use for cleaning the earplugs?

Warm water is sufficient. A little soap may be used, and an antibacterial wipe is also suitable. Avoid using cleaning chemicals or detergents.

As the plugs are made from a medical grade silicone, can people become allergic to them?

As it is a medical grade silicone, there is no known allergic reaction.

Can I purchase more lubricant?

Absolutely! Your approved distributor will have stock of this product.

How do I register my plugs for the 2-year warranty?

You can register your plugs here. This will open up a simple form and once completed, simply press ‘send’.

What happens if a team member loses their earplugs? Is this covered by the warranty?

Unfortunately not!  As the plugs are equipped with a lanyard, name tag and also a carrying pouch we have made it very easy for users to look after them. And believe it or not, it works.

As our company has a high turnover of staff, will this product be too expensive?

This depends on the level of your staff turnover. As you saw from the vast savings that can be made, even if you had a staff turnover rate of 30% you would still make significant cost reductions.

What is the correct way to insert my plugs?

You need to hold the face plate so that the Sonolab wording is facing the floor. Insert gently and turn 90 degrees backwards so that it locks comfortably in position with the SonoLab wording facing forward. For a fitting demonstration watch the video here or consult the fitting guide provided inside the box with each product.

Should I wear my plugs all day?

When you first have your plugs, we recommend that you break them in slowly, a bit like you would a new pair of shoes. For the first week or so, use them for a couple of hours at a time and then increase. You can also use he lubricant provided. You will soon be able to wear all day and forget they are even in……yes they are that comfortable!

My partner snores…can I wear them in bed?

Why not? Others do!

EERS Global

355, rue Peel

Bureau 710, Montréal (Québec)

H3C 2G9 CANADA

+1 (514) 375-0378

+1 (888) 375-0378

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